If the municipal tow truck has taken your car in Alicante, the first things you need are reliable details: where the impound is, which number to call and which documents to bring. Here are the essentials, based on the official information from Alicante City Council, and what to do if the vehicle cannot leave under its own power.
Alicante municipal vehicle impound: details
According to the official page of Alicante City Council (in Spanish), these are the details of the municipal impound (Polígono Babel area):
- Address: Calle Metalúrgicas, 1, Polígono Babel, 03008 Alicante (see on Google Maps).
- Phone numbers: 965 149 521 and 965 288 498 (from abroad: +34 before the number).
- Email: policia.deposito@alicante.es.
- Opening hours: the official page states that the impound never closes, so it is open 24 hours.
That page was last updated in April 2023, so please call to confirm the details are still correct before you go.
How to find out if your car is at the impound
Do not assume the tow truck has taken it: sometimes it is a theft or a removal for another reason. Call the impound and give your registration number, make and model so they can check whether your vehicle is there and why it was removed.
Documents they usually ask for
For the procedure published by the council, you normally need:
- ID card or passport and driving licence.
- The vehicle registration document (permiso de circulación).
- The ITV (technical inspection) card.
- A valid compulsory insurance certificate.
- Proof of payment of the removal and storage fees.
If you are not the owner, the person collecting the car must also bring an original authorisation signed by the owner and a copy of the owner’s ID. Requirements can vary depending on why the vehicle was removed, so the safest option is to confirm with the impound.
Fees and why it pays to go quickly
Removal and each day in the impound generate municipal fees under the current ordinance. The impound can confirm the exact amount. Because storage is charged per day, the sooner you deal with it, the less it adds up.
If the car cannot be driven or you cannot go yourself
Your car may not start, may be damaged, may lack valid insurance or ITV, or you simply cannot go. In that case you can ask us to transport it: once the impound confirms there is nothing preventing release and the paperwork is in order, we go to the impound, collect the vehicle and take it where you tell us (garage, home or elsewhere). To request a no-obligation quote, call +34 622 871 764 or message us on WhatsApp. We are available 24 hours a day, 365 days a year.
See also: tow truck in Alicante · our services.